Operations Excellence and Performance Enhancement

End-to-end process solutions assure you get from here to there. 

ATTAC Consulting Group’s (ACG’s) team of insurance and managed care operations experts build out operations and support operations excellence and performance improvement across the organization. We focus on in-depth, end-to-end business process engineering and design, process control development and support both internal and outsourced operations.

Core Operations (Enrollment & Claim Ops)

High transaction operations require a robust business process based on end-to-end workflows and process controls to achieve efficiency and compliance. Learn More.

Readiness Assessment

CMS has a stated goal to audit all Plans over a multi-year cycle. ACG helps plans prepare. Learn More.

Appeals & Grievances

Appeals, Grievance and Complaint management are at the core of beneficiary protections and are critical to customer loyalty. Learn More.

Interim Staffing

ACG can provide experienced resources when you need to quickly expand capacity – or need just the right subject-matter expert. Learn More.