Call Us: (734) 214-2990

Systems, Operations and Business Transformation

End-to-end process solutions assure you get from here to there. 

ACG’s teams of systems and operations experts support clients with critical business transformation,  development and implementation engagements.   Our teams provide project management leadership, critical process design expertise with extensive implementation, testing and readiness support for your business critical systems, technology and operations initiatives.  We use an end-to-end approach to to design, process, data control engineering to support both internal and outsourced initiatives.

Information Systems and Technology

ACG’s teams provide guidance, project management and broad implementation support to modernize business critical information systems. From technology assessment and acquisition to providing critical planning, guidance, team knowledge and skill sets needed to support timely, successful system implementations and achieve Day 1 Go-Live, ACG’s systems teams are critical client partners.  Learn More.

Business Operations Transformation

Our teams guide clients in business transformation of their transaction operations including auths, claims and enrollment through robust end-to-end work-flow and use case analysis, combining technology solutions with redesigned business processes and expert project management to achieve efficient, accurate, cost-effective operations performance.      Learn More.

Medical and Clinical Pharmacy 

ACG’s clinical experts drive healthcare management transformation and quality for Medicare, Medicaid, and commercial programs.  From Models of Care, to behavioral health integration, HEDIS and SDOH, ACG’s experts guide clients in design and implementation high performance, outcomes focused programs. Learn More.

Readiness Assessment

Testing and assuring launch readiness is critical to assuring go-live requirements are met.  Have our experts perform perform your critical readiness reviews for Medicare, Medicaid, ACA and similar program launch or prepare you for federal and state readiness reviews.  Learn More.

Appeals, Grievances and Customer Engagement

Appeals, Grievance and Complaint management are at the core of beneficiary protections and are critical to retaining enrollees.   Developing and implementing effective Customer Engagement strategies builds loyalty.  Leverage ACG’s experience to improve customer retention.  Learn More.

Provider Networks

Building and managing effective provider networks is a foundation for managing cost and member satisfaction. Learn More.

Marketing

Powerful and compliant communications: every health insurer’s challenge. ACG supports marketing teams in developing and reviewing marketing and web materials for regulatory compliance. Learn More.

Interim Staffing

ACG can provide experienced resources when you need to quickly expand capacity – or need just the right subject-matter expert. Learn More.

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Contact Us

301 E. Liberty Street, Suite 605
Ann Arbor, MI 48104
T. (734) 214-2990
E. inquiry@attacconsulting.com