As the plan started to pull together its Mental Health Parity documentation, it became apparent that greater detail would be required to satisfy a state market conduct or federal DOL audit. While the plan understood it had to produce evidence of compliance across many aspects of its benefit programs (known as non-quantitative treatment limitations, or NQTLs), it didn’t know what specific evidence would be required for the NQTLs, or how to effectively present data to federal DOL or state regulators.  Read full case study here.