ACG’s Systems and Information Technology teams support clients select, implement and operationalize new technologies and migrate from legacy systems to next generation platforms to leverage new capabilities, capture and use data more efficiently and transform their business capabilities and service models. From core transaction platforms to peripheral systems our teams assist clients integrate, implement and leverage technology solutions for the 21st century and the digital age.

Our team supports clients planning and execution of system migration, new technology implementation, insourcing and business process outsourcing engagements.

ACG’s teams have guided clients with major systems engagements across a broad range of core claims transaction and peripheral system (e.g. UM, A&G, enrollment, CSR) evaluations, implementations, integrations and reconfiguration engagements.  Our teams have worked extensively with both legacy and next-gen platforms supporting commercial, Medicare and Medicaid  and specialty products.  We work closely with clients to size our support to their critical needs across teams driving large scale engagements.

ACG supports our clients with systems transformations across a broad range of critical tasks including:

  • Systems Assessments and Technology Application Evaluations

  • Systems RFP Development and Selection Processes

  • Business Analysis:  Workflow, Process and Use-Case Assessment, Input/Output Requirements

  • Systems Implementation:  Configuration design, planning and implementation execution

  • BA and subject matter support, compliance review, etc.

  • Project Plan and Work Stream Development and Project Management

  • Integration Planning, API Requirements, Interfaces and Data-flows

  • Unit, Regression, Integration, and Performance/Stress Testing

  • Configuration Analysis to support efficiency, enhance accuracy and compliance

  • Business Intelligence and Reporting