Erin Miskell, JD

Erin Miskell is an experienced and successful health insurance compliance professional with over twenty years in the healthcare industry. Erin’s background includes leadership positions in Medicare sales compliance/agent oversight, compliance program effectiveness and compliance program administration, delegated entity oversight, and health plan operations, as well as consulting experience supporting engagement types ranging from mock audits to full Medicaid line of business implementation, regulatory support and more.

 

Erin has successfully developed sales delegate oversight programs and effectively turned around the performance of the largest sales delegate organizations (FMOs) which contracted with the plan sponsor, led end to end process improvement efforts for a mid-sized plan’s appeals and grievances department, with a focus on regulatory compliance. She has drafted tools and trainings to educate internal and external stakeholders about FDR oversight, managed corrective action plans and operational audits, and successfully implemented significant work process simplification efforts.

 

Erin is experienced with project management methodologies, managing project stakeholder responsibilities and expectations, and has led small teams of direct reports. Erin is energetic, articulate and passionate about service to the CMS consumer and plan sponsor community, and maintains an active law license in Maryland.