ATTAC Consulting Group’s (ACG’s) operational audits are designed to streamline business processes, increasing efficiency and profitability. Through our team expertise across key operational domains, ACG assesses business processes for strengths and weaknesses that impact day-to-day operational performance and profitably.

ATTAC Consulting Group operational reviews and audits evaluate:

  • Business process from end to end; evaluating input queues, data and work flows, queue management and controls through processing and output

  • Data flows across systems, including data controls

  • Error management and breadth of scenario handling

  • Process monitoring and quality controls

  • Automation operations and system utilization

  • Output accuracy

Key areas ACG supports include:

  • Claims operations

  • Enrollment and reconciliation operations

  • Provider data management and payment configuration

  • UM processes

  • Grievance and Appeal Management

  • Pharmacy operations

  • Systems configuration review

  • Data aggregation and reporting systems accuracy

  • CTM Process and Resolutions