Helene is a member of ACG’s Clinical Management and Compliance Teams. Helene brings to clients expertise in implementing clinical and quality operations for Medicaid, Medicare Advantage and Dual programs, Special Needs Plans and commercial health plans. She is a specialist in SNP Model of Care design and implementation, Medicare STARs, CAHPS, HOS and other Quality Programs and NCQA Accreditation. She has extensive experience in management of delegated provider groups and California DMHC requirements. Her past roles have included serving as Director Regulatory Compliance and Director of Quality for Blue Shield of California, VP of Quality Improvement at Arcadian Health Plans and VP of Quality Programs at Bravo Health (now part of Cigna).